DK0029 error: Can’t create mysql dump

DevKinsta Installation
1

Hi,
I am a Kinsta user.
2 weeks ago I managed to install a copy of my WP (production) hosted on Kinsta, into DevKinsta.

Then I messed up with the WP on DevKinsta, and decided to delete the website.
Today, when I try to install anew copy of my WP (production) hosted on Kinsta, into Dekinsta, I have a DK0029 Error.

I have deleted the staging environment on Kinsta. Same result.
Then I deleted on site from DevKinsta. Same result.

I found a solution. Creating a fresh Staging Environment on Kinsta, and pulling it into DevKinsta.
Not sure if it’s the best solution? What do you think?

2

Hi Alex,

Can you reach out to our support team via MyKinsta so they can take a look at your production site?

There may be an issue there that we can address and fix for you with the database as it sounds like it may be a configuration issue.

3

Hi @AlexM . Apologies for the trouble here. This is indeed a bug and our dev team is looking at this.

Here’s a workaround to resolve this issue. Are you familiar with using Terminal? The following command should fix this:

docker exec -it devkinsta_fpm /bin/rm /root/.ssh/known_hosts

Please let me know if you have any trouble with that.

4

Thank you @michael. Just tried, it works great!

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5

Hi @michael , I’m experiencing the same issue. I’m not familiar with the docker terminal and where I can run it. Thank you.

6

Hi @Myluck_Castaneda . Welcome to DevKinsta! I’m very sorry for this. Our developers are currently working on a fix for this.

7

@michael is there another way that I can pull my site from Kinsta and work on my local environment?

8

Hi @Myluck_Castaneda :wave: Certainly! Though it is a manual process at this time. This can be done creating a fresh WordPress install within DevKinsta and then creating a downloadable backup from MyKinsta → Sites → Backups → Download. You would then manually move the files and import the database into DevKinsta.

We have steps on our knowledgebase below that might be of assistance:

I hope that helps!

9

Thank you @melissa . I will try this. Good thing I already have the downloadable backup. :blush:

1 Like