DK0029 - Can’t create mysql dump issue

Hello !
I also have issue when i want to import a staging site from Kinsta into Dev Kinsta.
It’s the first time i try Dev Kinsta.

The error code is :

DK0029 - Can’t create mysql dump

The error logs are :

Error - DK0029: MYSQL_DUMP_COMMON: Error (255): 4Connection to 35.195.60.52 closed by remote host.
at C:\Users\sbusi\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:1003621
at tryCatch (C:\Users\sbusi\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:8:2336081)
at Generator._invoke (C:\Users\sbusi\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:8:2335704)
at Generator.next (C:\Users\sbusi\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:8:2336856)
at asyncGeneratorStep (C:\Users\sbusi\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:8:2327493)
at _next (C:\Users\sbusi\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:8:2327792)
at processTicksAndRejections (node:internal/process/task_queues:96:5)
[2022-10-12 14:55:07.080] [error] [ipcMainStep] Error in operation SITE_CREATION, step rsync: Error - DK0029: MYSQL_DUMP_COMMON: Error (255): 4Connection to 35.195.60.52 closed by remote host.
at C:\Users\sbusi\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:2:1003621
at tryCatch (C:\Users\sbusi\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:8:2336081)
at Generator._invoke (C:\Users\sbusi\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:8:2335704)
at Generator.next (C:\Users\sbusi\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:8:2336856)
at asyncGeneratorStep (C:\Users\sbusi\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:8:2327493)
at _next (C:\Users\sbusi\AppData\Local\Programs\DevKinsta\resources\app.asar\main.prod.js:8:2327792)
at processTicksAndRejections (node:internal/process/task_queues:96:5)

The data base is a very large one (8 gigas).
Thanks for you’r help !

Hi @Busiere, thanks for reaching out and thank you for sharing the your logs.
Due to the size of the database, the mysqldump command is actually timing out and the Kinsta server is closing the connection. We had a similar case recently. I suggest creating a downloadable backup of your site and then try using the ZIP import.

Please share the error logs if that fails.

Also important: is you database large due to some “bloated” tables? The previous case I worked with had a large database due to actionscheduler logs eating up most of the storage like in this case. In that case they just deleted those tables before retrying the import.