Wp-includes Directory Missing

[AdamM (Adam)]

Q: Date/Time this occurred (Provide your time zone also)
A: 10:30 CET today

Q: DevKinsta Version
A: Where can I find the DevKinsta version?

Q: OS Version
A: Windows 10

Q: Detailed Description of the Problem
A: After installing DevKinsta and importing a site, viewing the site produced a PHP error:

Fatal error: require(): Failed opening required '/www/kinsta/public/sitename/wp-includes/version.php' (include_path='.:/usr/share/php') in /www/kinsta/public/sitename/wp-settings.php on line 33

There is no wp-includes directory in the site directory.

Would this be because of an error on the import? Should I manually add the wp-includes directory? Or is there something else going on?

New forum users can’t upload attachments, so no log files.

Thanks for your help.

[michael]

Hi @AdamM . Welcome to DevKinsta!

@AdamM

Would this be because of an error on the import? Should I manually add the wp-includes directory? Or is there something else going on?

An error may have stopped it from continuing to download all the files. What was the error? It may be best to re-import the site to ensure it gets all the files.

@AdamM

New forum users can’t upload attachments, so no log files.

Sorry for the trouble there! We’ll look at adjusting the permissions here.

[michael]

Hi @AdamM . Just checking in on how things are going. If you’re still experiencing any issues, please do create a new thread and we’d be happy to help!