Stuck on Starting Docker - then DK0006

Application Support
1

DevKinsta was working recently but I can’t access the page to create more sites etc, I am stuck on splash screen that says Starting Docker - it is stuck here for 30 minutes even though docker has started and the containers are running. After this it says ‘Couldn’t download docker containers - DK0006’.

[2023-03-15 15:56:06.969] [info] [dockerClient/isReady] Check if Docker client is ready
[2023-03-15 15:56:11.970] [info] [dockerClient/isReady] Check if Docker client is ready
[2023-03-15 15:56:16.972] [info] [dockerClient/isReady] Check if Docker client is ready
[2023-03-15 15:56:21.973] [info] [dockerClient/isReady] Check if Docker client is ready
[2023-03-15 15:56:26.977] [info] [dockerClient/isReady] Check if Docker client is ready
[2023-03-15 15:56:31.978] [info] [dockerClient/isReady] Check if Docker client is ready
[2023-03-15 15:56:36.982] [info] [dockerClient/isReady] Check if Docker client is ready

It repeats the above while the splash screen says ‘Starting Docker’

2

Hi @thatguycleeb and welcome to DevKinsta Community!
What OS are you on?

Regards,
Alessandro

1 Like
3

I am using MacOS Ventura on a MacPro 2013

4

Can you please click on the Help menu at the top of the screen, then click on Reveal log file and share in a DM with me the main.log?

6

Hello there :wave:

Alessandro shared the main.log file you sent to him, and I could see this in the recent messages in that log file:

[error] Error: connect ENOENT /var/run/docker.sock

and based on the information you provided (DK0006 / Couldn’t download docker containers) and that you’re using Mac OS., you may want to check and follow the solution suggested in this another thread here and here as well , that might help you to solve that DK0006 error issue on Mac.

Please let us know the results.

Cheers,
Agus

7

Thank you - after looking at the posts you linked I ran:

sudo ln -s “$HOME/.docker/run/docker.sock” /var/run/docker.sock

This seemed to fix the issue with Kinsta opening however I can’t access the site anymore, using .local or the IP:port - nothing loads. Getting this error now rivers-church.local took too long to respond.

8

In my troubleshooting yesterday I had uninstalled docker and reinstalled it and this has deleted the DBs so I have to restart the site.

9

Hi @thatguycleeb ,
yes, unfortunately uninstalling Docker will also remove its Volumes that contain the databases.
Please let us know if there’s anything else we can help you with.

Regards,
Alessandro