Stuck on "Checking system requirements" (Windows 10)

Application Support
#1

Q: Date/Time this occurred (Provide your time zone also)
A:
02.26.2021

Q: DevKinsta Version
A: Latest available from website at that date

Q: OS Version
A: Win 10 pro latest version

Q: Docker Desktop Version
A: Not installed

Q: Were any error codes or messages observed? If so, what were they?
A: starting screen shows “Checking system requirements” and stays so forever

image

Q: Detailed Description of the Problem
A:

#2

Hi @ichirica . Welcome to DevKinsta! Thanks for reporting this and apologies for the issue you’re experiencing here.

Do you happen to have an antivirus software running? Anything that perhaps may be preventing it from continuing?

#3

One other thing to try here is to download Docker manually and see if that helps.

#4

We haven’t heard back from you on this topic in a while. However, if you do need further assistance you can simply start a new conversation. Thank you again for using DevKinsta. Let us know if you need further assistance! :wave:

#5