Hello
please I need a proxy link to access the wordpress admin dashboard of this site of which i am the SIte administrator.
I did a PHP update to 8.1 and the site went down.
I need it to be up as soon as possible and would appreciate if you can render assistance with that or if a proxy link to the admin dashboard is provided so I can debug the plugins there and find out the issue.
Thanks.
Hello @aghosby ,
based on the errors I see on the site it seems that the issue is due to a missing table in use by Yoast (wordpress-seo plugin). You might want to try to deactivate it via wpcli.
As they have access to the site hosted in Kinsta, I’d recommend contacting our chat support via https://my.kinsta.com or support@kinsta.com so that they can assist you in a timely manner.
Regards,
Alessandro
Hello
Please I need help on this website
http://schimanski-gmbh.de
I got a response from your correspondent that says
“based on the errors I see on the site it seems that the issue is due to a missing table in use by Yoast (wordpress-seo plugin). You might want to try to deactivate it via wpcli.”
Please i need help with this urgently so the site can be back online.
I reached support via mail and they were able to help me deactivate it but the website isn’t working yet.
Please I need help with this error as I cannot access the wordpress admin dashboard to debug it.
Thanks.
Hi @aghosby,
it was just a matter of clearing the site cache after disabling the plugin. The site now shows fine on my browser.
Please be sure to reach out to our support via chat or email for anything related to sites hosted in Kinsta as you will be able to receive help in real-time.
Regards,
Alessandro
Thanks Alessandro.
This has been resolved.
You are very welcome!
Regards,
Alessandro
This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.
