Project destination folder cannot be selected

Q: Date/Time this occurred (Provide your time zone also)
**A:**24/04/2021

Q: DevKinsta Version
**A:**1.1.5

Q: OS Version
**A:**windows 10 64

Q: Docker Desktop Version
**A:**v20.10.5

Q: Were any error codes or messages observed? If so, what were they?
**A:**White Screen

Q: Detailed Description of the Problem
**A:**When you go to the project path section
you hover the mouse over it and the screen automatically goes blank. You do not have the option to choose the destination path of the project.

Thank you for reporting this issue @Marcelo . I’m really sorry for the trouble here. I’m reporting this to the devs and will let you know as soon as I have more to share.

Hi @Marcelo . We haven’t been able to reproduce this yet but we’d love to learn more about what’s occurring here. Would you be able to record a short video of what happens exactly? Anything else you could tell us about this would be great. Sorry again for the trouble!

Yes, of course. I’ll record a video for you to see what happens.

Really, it’s very strange. The screen going blank when you go to change the destination folder, it’s strange.

Hey @Marcelo . Could you give DevKinsta 2.3.0 a try and let me know if this works now for you?

Hello Michael, I have the same issue. I managed to record a screencast for you to see.

System Info & log

System Info:
Processor                            AMD Ryzen 5 2600 Six-Core Processor               3.40 GHz
RAM                                     32,0 GB
System type                        64 bits

Edition                                  Windows 10 Pro
Version                                 20H2
Installation date                  2020-08-15
System Compilation          19042.1348

Docker Desktop version    4.2.0 (70708)
DevKinsta version              2.3.0

Main.log:
[2021-11-24 04:49:39.536] [info]  [getApp] Main Process: getting app directly from electron
[2021-11-24 04:49:39.563] [info]  [logs] Get config
[2021-11-24 04:49:39.564] [info]  [utils/os] OS.type: win32
[2021-11-24 04:49:39.565] [info]  [logs] Get sites.ini
[2021-11-24 04:49:39.689] [info]  [utils/os] Trying to retrieve OS from settings storage...
[2021-11-24 04:49:39.690] [info]  [utils/os] OS found in settings storage. win32
[2021-11-24 04:49:39.732] [info]  App is ready!
[2021-11-24 04:49:39.733] [info]  [main.dev.ts] Creating main window
[2021-11-24 04:49:39.734] [info]  [main.dev.ts] Set default configuration
[2021-11-24 04:49:39.746] [info]  [main.dev.ts] Setup main window
[2021-11-24 04:49:39.895] [info]  [main.dev.ts] Loading file: C:\Users\User\AppData\Local\Programs\DevKinsta\resources\app.asar/index.html
[2021-11-24 04:49:39.945] [info]  [watchdocker] Start monitoring docker containers' events
[2021-11-24 04:49:41.054] [info]  [getApp] Renderer Process: getting app from IPC channel
[2021-11-24 04:49:41.057] [info]  [ipc/getApp] returning app info
[2021-11-24 04:49:41.110] [info]  [logs] Get config
[2021-11-24 04:49:41.111] [info]  [utils/os] OS.type: win32
[2021-11-24 04:49:41.111] [info]  [logs] Get sites.ini
[2021-11-24 04:49:46.871] [info]  [dockerClient/isReady] Check if Docker client is ready
[2021-11-24 04:49:46.871] [info]  [dockerClient/getClient] Create new Docker client. IsWindows: true, isLinux: false
[2021-11-24 04:49:46.909] [info]  [cleanSiteList] Update site list
[2021-11-24 04:49:46.916] [info]  [checkSiteHosts] Check site hosts
[2021-11-24 04:49:46.926] [info]  [setupAppUpdater] Using devkinsta-updates for auto update
[2021-11-24 04:49:46.927] [info]  [dockerClient/isInstalled] Check if Docker is installed
[2021-11-24 04:49:46.932] [info]  [setHostIp] Set host ip
[2021-11-24 04:49:46.961] [info]  [checkPorts] Settings ports: {
  nginxSettings: {
    ports: { http: '59697', https: '59698' },
    rename: { http: false, https: false },
    autoPort: true,
    reset: false,
    force: false
  }
}
[2021-11-24 04:49:46.963] [info]  [IPC Request] settings.portSelector {"step":"STARTUP"}
[2021-11-24 04:49:46.964] [info]  [portSelector] IPC entry: {}
[2021-11-24 04:49:46.966] [info]  [dockerUtil/isContainerExists] Check if 'devkinsta_nginx' container exists
[2021-11-24 04:49:46.966] [info]  [dockerClient/getClient] Create new Docker client. IsWindows: true, isLinux: false
[2021-11-24 04:49:46.976] [info]  [dockerUtil/startContainer] Start 'devkinsta_nginx' container
[2021-11-24 04:49:46.976] [info]  [dockerUtil/getContainer] Get 'devkinsta_nginx' Docker container
[2021-11-24 04:49:46.977] [info]  [dockerUtil/getContainerStatus] Check container status. containerId: devkinsta_nginx
[2021-11-24 04:49:46.978] [info]  [dockerUtil/getContainer] Get 'devkinsta_nginx' Docker container
[2021-11-24 04:49:47.437] [info]  [terminalExec] Execute command: docker inspect devkinsta_nginx
[2021-11-24 04:49:47.437] [info]  [isPortUsed] port: 59697
[2021-11-24 04:49:47.439] [info]  [isPortUsed] isPortUsed true
[2021-11-24 04:49:47.440] [info]  [isPortUsed] port: 59698
[2021-11-24 04:49:47.442] [info]  [isPortUsed] isPortUsed true
[2021-11-24 04:49:47.442] [info]  [portSelector/checkContainerPorts] Port check results:  {
  isRunningOnDefaultHTTP: true,
  isRunningOnDefaultHTTPS: true,
  isHttpUsed: true,
  isHttpsUsed: true,
  shouldUsePortHttp: false,
  shouldUsePortHttps: false,
  useRandomHttp: false,
  useRandomHttps: false,
  containerPortsInspect: {
    containerPorts: '{"443/tcp":null,"59697/tcp":[{"HostIp":"0.0.0.0","HostPort":"59697"}],"59698/tcp":[{"HostIp":"0.0.0.0","HostPort":"59698"}],"80/tcp":null}',
    check: false
  }
}
[2021-11-24 04:49:47.443] [info]  [IPC Response] settings.portSelector.response.1637740186963 {"checkResultHttp":"NONE","checkResultHttps":"NONE"}
[2021-11-24 04:49:47.443] [info]  [checkPorts] Check results: { checkResultHttp: 'NONE', checkResultHttps: 'NONE' }
[2021-11-24 04:49:47.444] [info]  [checkPorts] Ports after check:  {
  ports: { http: '59697', https: '59698' },
  rename: { http: false, https: false },
  autoPort: true,
  reset: false,
  force: false
}
[2021-11-24 04:49:47.445] [info]  [IPC Request] settings.portSelector {"step":"UPDATE_INI","ports":{"http":"59697","https":"59698"}}
[2021-11-24 04:49:47.445] [info]  [portSelector] IPC entry: { ports: { http: '59697', https: '59698' } }
[2021-11-24 04:49:47.447] [info]  [updatePortsIni] isnewport: false
[2021-11-24 04:49:47.447] [info]  [IPC Response] settings.portSelector.response.1637740187445 
[2021-11-24 04:49:47.457] [info]  [dockerClient/start] Start Docker. isWindows: true
[2021-11-24 04:49:47.457] [info]  [dockerClient/isReady] Check if Docker client is ready
[2021-11-24 04:49:47.525] [info]  [dockerUtil/getImage] Get Docker image, name: kinsta/devkinsta_nginx:0.1.5
[2021-11-24 04:49:47.526] [info]  [dockerUtil/isImageUpToDate] Check if 'kinsta/devkinsta_nginx' Docker image is up to date
[2021-11-24 04:49:47.530] [info]  [dockerUtil/getImage] Get Docker image, name: kinsta/devkinsta_fpm:0.1.5
[2021-11-24 04:49:47.530] [info]  [dockerUtil/isImageUpToDate] Check if 'kinsta/devkinsta_fpm' Docker image is up to date
[2021-11-24 04:49:47.535] [info]  [dockerUtil/getImage] Get Docker image, name: mariadb:10.5.5
[2021-11-24 04:49:47.535] [info]  [dockerUtil/isImageUpToDate] Check if 'mariadb' Docker image is up to date
[2021-11-24 04:49:47.539] [info]  [dockerUtil/getImage] Get Docker image, name: kinsta/devkinsta_adminer:0.1.5
[2021-11-24 04:49:47.540] [info]  [dockerUtil/isImageUpToDate] Check if 'kinsta/devkinsta_adminer' Docker image is up to date
[2021-11-24 04:49:47.544] [info]  [dockerUtil/getImage] Get Docker image, name: kinsta/devkinsta_mailhog:0.1.5
[2021-11-24 04:49:47.544] [info]  [dockerUtil/isImageUpToDate] Check if 'kinsta/devkinsta_mailhog' Docker image is up to date
[2021-11-24 04:49:47.553] [info]  [dockerUtil/isNetworkExists] Check if 'devkinsta_network' is exist
[2021-11-24 04:49:47.560] [info]  [dockerUtil/isContainerExists] Check if 'devkinsta_db' container exists
[2021-11-24 04:49:47.566] [info]  [dockerUtil/isContainerImageUpToDate] Check if 'devkinsta_db' container image is up to date
[2021-11-24 04:49:47.567] [info]  [dockerUtil/getContainer] Get 'devkinsta_db' Docker container
[2021-11-24 04:49:47.571] [info]  [dockerUtil/getContainerStatus] Check container status. containerId: devkinsta_db
[2021-11-24 04:49:47.572] [info]  [dockerUtil/getContainer] Get 'devkinsta_db' Docker container
[2021-11-24 04:49:47.579] [info]  [dockerUtil/stopContainer] Stop 'devkinsta_db' container
[2021-11-24 04:49:47.580] [info]  [dockerUtil/getContainer] Get 'devkinsta_db' Docker container
[2021-11-24 04:49:49.345] [info]  [dockerUtil/isVolumeExists] Check if 'devkinsta_db_data' volume is exist
[2021-11-24 04:49:49.348] [info]  [dbResetScripts] DB reset SQL file created at C:\Users\User\AppData\Local\Temp\mariadb_reset.sql.
[2021-11-24 04:49:49.350] [info]  [dbResetScripts] DB reset Shell script file created at C:\Users\User\AppData\Local\Temp\mariadb_reset.sh.
[2021-11-24 04:49:49.351] [info]  [dockerUtil/createContainer] Create 'devkinsta_reset_mariadb_root' container
[2021-11-24 04:49:49.454] [info]  [dockerUtil/createContainer] Created 'devkinsta_reset_mariadb_root' container, with inspect: {
  Id: '09da0e1e237a2cad067af0516ddef43491fd398b28e7eec00489670fe0f1cf3d',
  Created: '2021-11-24T07:49:48.316951559Z',
  Path: 'docker-entrypoint.sh',
  Args: [ 'mysqld', '--skip-grant-tables' ],
  State: {
    Status: 'created',
    Running: false,
    Paused: false,
    Restarting: false,
    OOMKilled: false,
    Dead: false,
    Pid: 0,
    ExitCode: 0,
    Error: '',
    StartedAt: '0001-01-01T00:00:00Z',
    FinishedAt: '0001-01-01T00:00:00Z'
  },
  Image: 'sha256:41fa9265d4dfb214f0a79ee919392687d09babc3522df21fce946292f9c8149c',
  ResolvConfPath: '',
  HostnamePath: '',
  HostsPath: '',
  LogPath: '',
  Name: '/devkinsta_reset_mariadb_root',
  RestartCount: 0,
  Driver: 'overlay2',
  Platform: 'linux',
  MountLabel: '',
  ProcessLabel: '',
  AppArmorProfile: '',
  ExecIDs: null,
  HostConfig: {
    Binds: [ 'devkinsta_db_data:/var/lib/mysql' ],
    ContainerIDFile: '',
    LogConfig: { Type: 'json-file', Config: {} },
    NetworkMode: 'devkinsta_network',
    PortBindings: { '3306/tcp': [ { HostIp: '', HostPort: '15100' } ] },
    RestartPolicy: { Name: 'always', MaximumRetryCount: 0 },
    AutoRemove: false,
    VolumeDriver: '',
    VolumesFrom: null,
    CapAdd: null,
    CapDrop: null,
    CgroupnsMode: 'host',
    Dns: null,
    DnsOptions: null,
    DnsSearch: null,
    ExtraHosts: null,
    GroupAdd: null,
    IpcMode: 'private',
    Cgroup: '',
    Links: null,
    OomScoreAdj: 0,
    PidMode: '',
    Privileged: false,
    PublishAllPorts: false,
    ReadonlyRootfs: false,
    SecurityOpt: null,
    UTSMode: '',
    UsernsMode: '',
    ShmSize: 67108864,
    Runtime: 'runc',
    ConsoleSize: [ 0, 0 ],
    Isolation: '',
    CpuShares: 0,
    Memory: 0,
    NanoCpus: 0,
    CgroupParent: '',
    BlkioWeight: 0,
    BlkioWeightDevice: null,
    BlkioDeviceReadBps: null,
    BlkioDeviceWriteBps: null,
    BlkioDeviceReadIOps: null,
    BlkioDeviceWriteIOps: null,
    CpuPeriod: 0,
    CpuQuota: 0,
    CpuRealtimePeriod: 0,
    CpuRealtimeRuntime: 0,
    CpusetCpus: '',
    CpusetMems: '',
    Devices: null,
    DeviceCgroupRules: null,
    DeviceRequests: null,
    KernelMemory: 0,
    KernelMemoryTCP: 0,
    MemoryReservation: 0,
    MemorySwap: 0,
    MemorySwappiness: null,
    OomKillDisable: false,
    PidsLimit: null,
    Ulimits: null,
    CpuCount: 0,
    CpuPercent: 0,
    IOMaximumIOps: 0,
    IOMaximumBandwidth: 0,
    MaskedPaths: [
      '/proc/asound',
      '/proc/acpi',
      '/proc/kcore',
      '/proc/keys',
      '/proc/latency_stats',
      '/proc/timer_list',
      '/proc/timer_stats',
      '/proc/sched_debug',
      '/proc/scsi',
      '/sys/firmware'
    ],
    ReadonlyPaths: [
      '/proc/bus',
      '/proc/fs',
      '/proc/irq',
      '/proc/sys',
      '/proc/sysrq-trigger'
    ]
  },
  GraphDriver: {
    Data: {
      LowerDir: '/var/lib/docker/overlay2/b6f92c4ac70130e7b54a05194b1441de9fdf51896d5a8beca344f71bee38acd6-init/diff:/var/lib/docker/overlay2/ff12d9ec813073a83d609fdf53cc29fe9460572bd1c7c307fcc881162709601f/diff:/var/lib/docker/overlay2/0191b15b2eaa98c636b0239a4677cb39fbbdb994ce4e8ef53df8eab00ec422e5/diff:/var/lib/docker/overlay2/771fa2bb8d3b042f5f1b3d902794385ea0089e576b509f61fe78a742b2c9066a/diff:/var/lib/docker/overlay2/d9e18548f98d107c313f37bd5afd181be9b718722f4719a3870e8beb964adfd3/diff:/var/lib/docker/overlay2/394c3646a70965d230a365d9a8c66fa6520232c7e9b10cfe413c7108751deb4a/diff:/var/lib/docker/overlay2/c27b68b7b1b749d3793fb68cc7437a5166a33e78c4dfe29e40222f21e7df6fc0/diff:/var/lib/docker/overlay2/539a317f33cef7430fbae7990fa0c07bad4886f27c353cee9c2bc43bd8babada/diff:/var/lib/docker/overlay2/0383f76991ba0ef489ce91ae5ef4973ce73b0b1657350d61003c9b1de756a5d2/diff:/var/lib/docker/overlay2/0ea17bd3b47166b6fd9fe38fa24ffab7986c8842e137912fa1324fb8b45103f0/diff:/var/lib/docker/overlay2/b276565c532baa54ecd7cd7ec3d383100e774b1d07d92f1bc23c37e4b27b5d0a/diff:/var/lib/docker/overlay2/257509cf587db81a727f3cd635d4b2990ab519b4fc2c755e8659cd281cfc09ab/diff:/var/lib/docker/overlay2/37427a7d26a5b6e05ee2a4275d526a609bb91b3e6c4f4037f13350dca35ee89e/diff',
      MergedDir: '/var/lib/docker/overlay2/b6f92c4ac70130e7b54a05194b1441de9fdf51896d5a8beca344f71bee38acd6/merged',
      UpperDir: '/var/lib/docker/overlay2/b6f92c4ac70130e7b54a05194b1441de9fdf51896d5a8beca344f71bee38acd6/diff',
      WorkDir: '/var/lib/docker/overlay2/b6f92c4ac70130e7b54a05194b1441de9fdf51896d5a8beca344f71bee38acd6/work'
    },
    Name: 'overlay2'
  },
  Mounts: [
    {
      Type: 'volume',
      Name: 'devkinsta_db_data',
      Source: '/var/lib/docker/volumes/devkinsta_db_data/_data',
      Destination: '/var/lib/mysql',
      Driver: 'local',
      Mode: 'z',
      RW: true,
      Propagation: ''
    }
  ],
  Config: {
    Hostname: '09da0e1e237a',
    Domainname: '',
    User: '',
    AttachStdin: false,
    AttachStdout: false,
    AttachStderr: false,
    ExposedPorts: { '3306/tcp': {} },
    Tty: false,
    OpenStdin: false,
    StdinOnce: false,
    Env: [
      'MYSQL_ROOT_PASSWORD=W9gpMKNiyQelXzXS',
      'PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin',
      'GOSU_VERSION=1.12',
      'GPG_KEYS=177F4010FE56CA3336300305F1656F24C74CD1D8',
      'MARIADB_MAJOR=10.5',
      'MARIADB_VERSION=1:10.5.5+maria~focal'
    ],
    Cmd: [ 'mysqld', '--skip-grant-tables' ],
    Image: 'mariadb:10.5.5',
    Volumes: { '/var/lib/mysql': {} },
    WorkingDir: '',
    Entrypoint: [ 'docker-entrypoint.sh' ],
    OnBuild: null,
    Labels: {}
  },
  NetworkSettings: {
    Bridge: '',
    SandboxID: '',
    HairpinMode: false,
    LinkLocalIPv6Address: '',
    LinkLocalIPv6PrefixLen: 0,
    Ports: {},
    SandboxKey: '',
    SecondaryIPAddresses: null,
    SecondaryIPv6Addresses: null,
    EndpointID: '',
    Gateway: '',
    GlobalIPv6Address: '',
    GlobalIPv6PrefixLen: 0,
    IPAddress: '',
    IPPrefixLen: 0,
    IPv6Gateway: '',
    MacAddress: '',
    Networks: {
      devkinsta_network: {
        IPAMConfig: null,
        Links: null,
        Aliases: null,
        NetworkID: '',
        EndpointID: '',
        Gateway: '',
        IPAddress: '',
        IPPrefixLen: 0,
        IPv6Gateway: '',
        GlobalIPv6Address: '',
        GlobalIPv6PrefixLen: 0,
        MacAddress: '',
        DriverOpts: null
      }
    }
  }
}
[2021-11-24 04:49:50.580] [info]  [terminalExec] Execute command: docker cp C:\Users\User\AppData\Local\Temp\mariadb_reset.sql devkinsta_reset_mariadb_root:/tmp/mariadb_reset.sql
[2021-11-24 04:49:50.581] [info]  [resetDatabaseRootPassword] Output of copying SQL script: 
[2021-11-24 04:49:51.061] [info]  [terminalExec] Execute command: docker cp C:\Users\User\AppData\Local\Temp\mariadb_reset.sh devkinsta_reset_mariadb_root:/tmp/mariadb_reset.sh
[2021-11-24 04:49:51.062] [info]  [resetDatabaseRootPassword] Output of copying SH script: 
[2021-11-24 04:49:51.062] [info]  [containerExec] Run 'bash /tmp/mariadb_reset.sh' command on 09da0e1e237a2cad067af0516ddef43491fd398b28e7eec00489670fe0f1cf3d
[2021-11-24 04:49:51.248] [info]  mysqld is alive
[2021-11-24 04:49:52.476] [info]  [dockerUtil/getContainer] Get 'devkinsta_reset_mariadb_root' Docker container
[2021-11-24 04:49:52.476] [info]  [dockerUtil/stopContainer] Stop 'devkinsta_reset_mariadb_root' container
[2021-11-24 04:49:52.477] [info]  [dockerUtil/getContainer] Get 'devkinsta_reset_mariadb_root' Docker container
[2021-11-24 04:49:53.687] [info]  [dockerUtil/deleteContainer] Delete 'devkinsta_reset_mariadb_root' volume
[2021-11-24 04:49:53.735] [info]  [deleteFile] Start deleting files: { paths: 'C:\\Users\\User\\AppData\\Local\\Temp\\mariadb_reset.sql' }
[2021-11-24 04:49:53.737] [info]  [deleteFile] Start deleting files: { paths: 'C:\\Users\\User\\AppData\\Local\\Temp\\mariadb_reset.sh' }
[2021-11-24 04:49:53.742] [info]  [dockerUtil/getContainer] Get 'devkinsta_db' Docker container
[2021-11-24 04:49:53.745] [info]  [createDbContainer] MariaDB container exists on host, with id devkinsta_db, will use port 15101.
[2021-11-24 04:49:53.758] [info]  [dockerUtil/isContainerExists] Check if 'devkinsta_adminer' container exists
[2021-11-24 04:49:53.764] [info]  [dockerUtil/isContainerImageUpToDate] Check if 'devkinsta_adminer' container image is up to date
[2021-11-24 04:49:53.764] [info]  [dockerUtil/getContainer] Get 'devkinsta_adminer' Docker container
[2021-11-24 04:49:53.770] [info]  [dockerUtil/isContainerExists] Check if 'devkinsta_mailhog' container exists
[2021-11-24 04:49:53.776] [info]  [dockerUtil/isContainerImageUpToDate] Check if 'devkinsta_mailhog' container image is up to date
[2021-11-24 04:49:53.776] [info]  [dockerUtil/getContainer] Get 'devkinsta_mailhog' Docker container
[2021-11-24 04:49:53.783] [info]  [dockerUtil/isContainerExists] Check if 'devkinsta_fpm' container exists
[2021-11-24 04:49:53.788] [info]  [dockerUtil/isContainerImageUpToDate] Check if 'devkinsta_fpm' container image is up to date
[2021-11-24 04:49:53.789] [info]  [dockerUtil/getContainer] Get 'devkinsta_fpm' Docker container
[2021-11-24 04:49:53.807] [info]  [dockerUtil/isContainerExists] Check if 'devkinsta_nginx' container exists
[2021-11-24 04:49:53.813] [info]  [dockerUtil/isContainerImageUpToDate] Check if 'devkinsta_nginx' container image is up to date
[2021-11-24 04:49:53.813] [info]  [dockerUtil/getContainer] Get 'devkinsta_nginx' Docker container
[2021-11-24 04:49:53.822] [info]  [startDockerContainers] Recreate container? { rename: { http: false, https: false } }
[2021-11-24 04:49:53.824] [info]  [dockerUtil/startContainer] Start 'devkinsta_nginx' container
[2021-11-24 04:49:53.824] [info]  [dockerUtil/getContainer] Get 'devkinsta_nginx' Docker container
[2021-11-24 04:49:53.824] [info]  [dockerUtil/getContainerStatus] Check container status. containerId: devkinsta_nginx
[2021-11-24 04:49:53.824] [info]  [dockerUtil/getContainer] Get 'devkinsta_nginx' Docker container
[2021-11-24 04:49:53.830] [info]  [dockerUtil/getContainerStatus] Check container status. containerId: devkinsta_nginx
[2021-11-24 04:49:53.830] [info]  [dockerUtil/getContainer] Get 'devkinsta_nginx' Docker container
[2021-11-24 04:49:53.837] [info]  [dockerUtil/startContainer] Start 'devkinsta_fpm' container
[2021-11-24 04:49:53.837] [info]  [dockerUtil/getContainer] Get 'devkinsta_fpm' Docker container
[2021-11-24 04:49:53.837] [info]  [dockerUtil/getContainerStatus] Check container status. containerId: devkinsta_fpm
[2021-11-24 04:49:53.838] [info]  [dockerUtil/getContainer] Get 'devkinsta_fpm' Docker container
[2021-11-24 04:49:53.844] [info]  [dockerUtil/getContainerStatus] Check container status. containerId: devkinsta_fpm
[2021-11-24 04:49:53.844] [info]  [dockerUtil/getContainer] Get 'devkinsta_fpm' Docker container
[2021-11-24 04:49:53.851] [info]  [dockerUtil/startContainer] Start 'devkinsta_db' container
[2021-11-24 04:49:53.851] [info]  [dockerUtil/getContainer] Get 'devkinsta_db' Docker container
[2021-11-24 04:49:53.851] [info]  [dockerUtil/getContainerStatus] Check container status. containerId: devkinsta_db
[2021-11-24 04:49:53.852] [info]  [dockerUtil/getContainer] Get 'devkinsta_db' Docker container
[2021-11-24 04:49:54.518] [info]  [dockerUtil/getContainerStatus] Check container status. containerId: devkinsta_db
[2021-11-24 04:49:54.519] [info]  [dockerUtil/getContainer] Get 'devkinsta_db' Docker container
[2021-11-24 04:49:54.549] [info]  [dockerUtil/startContainer] Start 'devkinsta_adminer' container
[2021-11-24 04:49:54.550] [info]  [dockerUtil/getContainer] Get 'devkinsta_adminer' Docker container
[2021-11-24 04:49:54.551] [info]  [dockerUtil/getContainerStatus] Check container status. containerId: devkinsta_adminer
[2021-11-24 04:49:54.551] [info]  [dockerUtil/getContainer] Get 'devkinsta_adminer' Docker container
[2021-11-24 04:49:54.556] [info]  [dockerUtil/getContainerStatus] Check container status. containerId: devkinsta_adminer
[2021-11-24 04:49:54.557] [info]  [dockerUtil/getContainer] Get 'devkinsta_adminer' Docker container
[2021-11-24 04:49:54.563] [info]  [dockerUtil/startContainer] Start 'devkinsta_mailhog' container
[2021-11-24 04:49:54.564] [info]  [dockerUtil/getContainer] Get 'devkinsta_mailhog' Docker container
[2021-11-24 04:49:54.564] [info]  [dockerUtil/getContainerStatus] Check container status. containerId: devkinsta_mailhog
[2021-11-24 04:49:54.564] [info]  [dockerUtil/getContainer] Get 'devkinsta_mailhog' Docker container
[2021-11-24 04:49:54.570] [info]  [dockerUtil/getContainerStatus] Check container status. containerId: devkinsta_mailhog
[2021-11-24 04:49:54.570] [info]  [dockerUtil/getContainer] Get 'devkinsta_mailhog' Docker container
[2021-11-24 04:49:54.581] [info]  [updateSiteUrls] Site urls before update:  []
[2021-11-24 04:49:54.581] [info]  [updateSiteUrls] Rename sites:  { http: false, https: false }
[2021-11-24 04:49:54.585] [info]  [dockerUtil/getContainer] Get 'devkinsta_fpm' Docker container
[2021-11-24 04:49:54.586] [info]  [updateServiceStorage] Update Fpm service storage. ContainerId: devkinsta_fpm
[2021-11-24 04:49:54.591] [info]  [dockerUtil/getContainer] Get 'devkinsta_nginx' Docker container
[2021-11-24 04:49:54.592] [info]  [updateServiceStorage] Update Nginx service storage. ContainerId: devkinsta_nginx
[2021-11-24 04:49:54.597] [info]  [dockerUtil/getContainer] Get 'devkinsta_db' Docker container
[2021-11-24 04:49:54.597] [info]  [updateServiceStorage] Update MariaDb service storage. ContainerId: devkinsta_db
[2021-11-24 04:49:54.598] [info]  [dockerUtil/getContainer] Get 'devkinsta_adminer' Docker container
[2021-11-24 04:49:54.598] [info]  [updateServiceStorage] Update Adminer service storage. ContainerId: devkinsta_adminer
[2021-11-24 04:49:54.599] [info]  [dockerUtil/getContainer] Get 'devkinsta_mailhog' Docker container
[2021-11-24 04:49:54.599] [info]  [updateServiceStorage] Update Mailhog service storage. ContainerId: devkinsta_mailhog
[2021-11-24 04:49:54.652] [info]  [IPC Request] system.pruneOldDockerImages 
[2021-11-24 04:49:54.658] [info]  [IPC Response] system.pruneOldDockerImages.response.1637740194652 
[2021-11-24 04:49:54.659] [info]  [steps/checkDockerImages] Old Docker Images are checked
[2021-11-24 04:49:54.663] [info]  [IPC Request] system.setupFinished 
[2021-11-24 04:49:54.701] [info]  [IPC Response] system.setupFinished.response.1637740194663 
[2021-11-24 04:49:54.734] [info]  [fetchSitesBegin] Fetch sites' details
[2021-11-24 04:49:54.747] [info]  [useAppUpdater] Setup app updater
[2021-11-24 04:49:54.776] [info]  [IPC Request] appUpdate.check 
[2021-11-24 04:49:54.777] [info]  Checking for update
[2021-11-24 04:49:54.777] [info]  [IPC Request] system.getDockerImageSize 
[2021-11-24 04:49:54.820] [info]  [ProjectSelector] Fetch latest Wordpress version
[2021-11-24 04:49:55.472] [info]  Update for version 2.3.0 is not available (latest version: 2.3.0, downgrade is disallowed).
[2021-11-24 04:49:55.473] [info]  [appUpdater] Current version: 2.3.0
[2021-11-24 04:49:55.474] [info]  [appUpdater] updateResponse: {
  "versionInfo": {
    "version": "2.3.0",
    "files": [
      {
        "url": "DevKinsta Setup 2.3.0.exe",
        "sha512": "q/g+5kaij0YGrOYBPKDBY7lKvXPft2SX+nJaCdvzJb30h6Rb0gokJuZiCkgyMF4ne57WL3Qq/YSaNggE27o1OQ==",
        "size": 74151984
      }
    ],
    "path": "DevKinsta Setup 2.3.0.exe",
    "sha512": "q/g+5kaij0YGrOYBPKDBY7lKvXPft2SX+nJaCdvzJb30h6Rb0gokJuZiCkgyMF4ne57WL3Qq/YSaNggE27o1OQ==",
    "releaseDate": "2021-11-10T13:31:14.385Z"
  },
  "updateInfo": {
    "version": "2.3.0",
    "files": [
      {
        "url": "DevKinsta Setup 2.3.0.exe",
        "sha512": "q/g+5kaij0YGrOYBPKDBY7lKvXPft2SX+nJaCdvzJb30h6Rb0gokJuZiCkgyMF4ne57WL3Qq/YSaNggE27o1OQ==",
        "size": 74151984
      }
    ],
    "path": "DevKinsta Setup 2.3.0.exe",
    "sha512": "q/g+5kaij0YGrOYBPKDBY7lKvXPft2SX+nJaCdvzJb30h6Rb0gokJuZiCkgyMF4ne57WL3Qq/YSaNggE27o1OQ==",
    "releaseDate": "2021-11-10T13:31:14.385Z"
  }
}
[2021-11-24 04:49:55.474] [info]  [IPC Response] appUpdate.check.response.1637740194776 {"hasNewVersion":false}
[2021-11-24 04:49:55.475] [info]  [IPC Request] system.getVersion 
[2021-11-24 04:49:55.476] [info]  [IPC Response] system.getVersion.response.1637740195475 "2.3.0"
[2021-11-24 04:49:55.476] [info]  [checkForUpdate] appVersion on sysytem, 2.3.0
[2021-11-24 04:49:55.476] [info]  [checkForUpdate] Has new version, false
[2021-11-24 04:49:55.476] [info]  [checkForUpdate] Latest version, undefined
[2021-11-24 04:49:57.364] [info]  [terminalExec] Execute command: docker images -q justincormack/nsenter1
[2021-11-24 04:49:58.765] [info]  [IPC Response] system.getDockerImageSize.response.1637740194777 {"fullSize":251,"used":2}
[2021-11-24 04:50:05.479] [info]  [IPC Request] settings.phpExtensions.get {"version":"8.0"}
[2021-11-24 04:50:05.480] [info]  [handler/getEnableExtensions] php version: 8.0
[2021-11-24 04:50:05.481] [info]  [handler/getEnableExtensions] php version: 8.0
[2021-11-24 04:50:05.481] [info]  [dockerUtil/getContainer] Get 'devkinsta_fpm' Docker container
[2021-11-24 04:50:05.481] [info]  [containerExec] Run 'kinsta_php_cli --action=list_available --phpversion=8.0' command on devkinsta_fpm
[2021-11-24 04:50:05.496] [info]  [ProgressIndicator] { isFailed: false, isOpen: false }
[2021-11-24 04:50:06.560] [info]  [handler/getEnableExtensions] php raw: {"pdo_mysql": "pdo_mysql.ini", "imap": "imap.ini", "exif": "exif.ini", "zip": "zip.ini", "pdo": "pdo.ini", "dom": "dom.ini", "ftp": "ftp.ini", "curl": "curl.ini", "sockets": "sockets.ini", "fileinfo": "fileinfo.ini", "xsl": "xsl.ini", "iconv": "iconv.ini", "sysvsem": "sysvsem.ini", "mbstring": "mbstring.ini", "opcache": "opcache.ini", "xmlwriter": "xmlwriter.ini", "soap": "soap.ini", "ctype": "ctype.ini", "mysqli": "mysqli.ini", "readline": "readline.ini", "gd": "gd.ini", "mysqlnd": "mysqlnd.ini", "shmop": "shmop.ini", "phar": "phar.ini", "simplexml": "simplexml.ini", "calendar": "calendar.ini", "ffi": "ffi.ini", "sysvshm": "sysvshm.ini", "intl": "intl.ini", "bcmath": "bcmath.ini", "posix": "posix.ini", "tokenizer": "tokenizer.ini", "sysvmsg": "sysvmsg.ini", "gettext": "gettext.ini", "xml": "xml.ini", "xmlreader": "xmlreader.ini", "imagick": "imagick.ini", "msgpack": "msgpack.ini", "apcu": "apcu.ini", "redis": "redis.ini", "igbinary": "igbinary.ini"}
[2021-11-24 04:50:06.561] [info]  [handler/getEnableExtensions] php version: 8.0
[2021-11-24 04:50:06.561] [info]  [dockerUtil/getContainer] Get 'devkinsta_fpm' Docker container
[2021-11-24 04:50:06.561] [info]  [containerExec] Run 'kinsta_php_cli --action=list_enabled --phpversion=8.0' command on devkinsta_fpm
[2021-11-24 04:50:07.637] [info]  [handler/getEnableExtensions] php raw: A{"ctype": "20-ctype.ini", "xmlreader": "20-xmlreader.ini", "iconv": "20-iconv.ini", "curl": "20-curl.ini", "shmop": "20-shmop.ini", "xml": "15-xml.ini", "mysqlnd": "10-mysqlnd.ini", "sockets": "20-sockets.ini", "exif": "20-exif.ini", "fileinfo": "20-fileinfo.ini", "posix": "20-posix.ini", "bcmath": "20-bcmath.ini", "simplexml": "20-simplexml.ini", "readline": "20-readline.ini", "imap": "20-imap.ini", "dom": "20-dom.ini", "gd": "20-gd.ini", "soap": "20-soap.ini", "ffi": "20-ffi.ini", "tokenizer": "20-tokenizer.ini", "sysvmsg": "20-sysvmsg.ini", "pdo_mysql": "20-pdo_mysql.ini", "mysqli": "20-mysqli.ini", "calendar": "20-calendar.ini", "intl": "20-intl.ini", "zip": "20-zip.ini", "gettext": "20-gettext.ini", "sysvshm": "20-sysvshm.ini", "xsl": "20-xsl.ini", "opcache": "10-opcache.ini", "phar": "20-phar.ini", "pdo": "10-pdo.ini", "xmlwriter": "20-xmlwriter.ini", "sysvsem": "20-sysvsem.ini", "ftp": "20-ftp.ini", "mbstring": "20-mbstring.ini", "apcu": "20-apcu.ini", "igbinary": "20-igbinary.ini", "msgpack": "20-msgpack.ini", "imagick": "20-imagick.ini", "redis": "20-redis.ini"}
[2021-11-24 04:50:07.638] [info]  [IPC Response] settings.phpExtensions.get.response.1637740205479 [{"name":"pdo_mysql","ini":"pdo_mysql.ini","isEnabled":true},{"name":"imap","ini":"imap.ini","isEnabled":true},{"name":"exif","ini":"exif.ini","isEnabled":true},{"name":"zip","ini":"zip.ini","isEnabled":true},{"name":"pdo","ini":"pdo.ini","isEnabled":true},{"name":"dom","ini":"dom.ini","isEnabled":true},{"name":"ftp","ini":"ftp.ini","isEnabled":true},{"name":"curl","ini":"curl.ini","isEnabled":true},{"name":"sockets","ini":"sockets.ini","isEnabled":true},{"name":"fileinfo","ini":"fileinfo.ini","isEnabled":true},{"name":"xsl","ini":"xsl.ini","isEnabled":true},{"name":"iconv","ini":"iconv.ini","isEnabled":true},{"name":"sysvsem","ini":"sysvsem.ini","isEnabled":true},{"name":"mbstring","ini":"mbstring.ini","isEnabled":true},{"name":"opcache","ini":"opcache.ini","isEnabled":true},{"name":"xmlwriter","ini":"xmlwriter.ini","isEnabled":true},{"name":"soap","ini":"soap.ini","isEnabled":true},{"name":"ctype","ini":"ctype.ini","isEnabled":true},{"name":"mysqli","ini":"mysqli.ini","isEnabled":true},{"name":"readline","ini":"readline.ini","isEnabled":true},{"name":"gd","ini":"gd.ini","isEnabled":true},{"name":"mysqlnd","ini":"mysqlnd.ini","isEnabled":true},{"name":"shmop","ini":"shmop.ini","isEnabled":true},{"name":"phar","ini":"phar.ini","isEnabled":true},{"name":"simplexml","ini":"simplexml.ini","isEnabled":true},{"name":"calendar","ini":"calendar.ini","isEnabled":true},{"name":"ffi","ini":"ffi.ini","isEnabled":true},{"name":"sysvshm","ini":"sysvshm.ini","isEnabled":true},{"name":"intl","ini":"intl.ini","isEnabled":true},{"name":"bcmath","ini":"bcmath.ini","isEnabled":true},{"name":"posix","ini":"posix.ini","isEnabled":true},{"name":"tokenizer","ini":"tokenizer.ini","isEnabled":true},{"name":"sysvmsg","ini":"sysvmsg.ini","isEnabled":true},{"name":"gettext","ini":"gettext.ini","isEnabled":true},{"name":"xml","ini":"xml.ini","isEnabled":true},{"name":"xmlreader","ini":"xmlreader.ini","isEnabled":true},{"name":"imagick","ini":"imagick.ini","isEnabled":true},{"name":"msgpack","ini":"msgpack.ini","isEnabled":true},{"name":"apcu","ini":"apcu.ini","isEnabled":true},{"name":"redis","ini":"redis.ini","isEnabled":true},{"name":"igbinary","ini":"igbinary.ini","isEnabled":true}]
[2021-11-24 04:50:16.281] [info]  [IPC Request] system.openDialog {"properties":["createDirectory","openDirectory"],"buttonLabel":"Selecionar pasta","defaultPath":"C:\\Users\\User"}

I hope this helps pinpoint the issue.

Thanks

Thank you very much for that video @Nicholas_Zein, it helped me see the common factors here. I was able to reproduce this by switching my Windows Language to Portuguese so I think it has to do with the Windows system translation of DevKinsta.

A temporary fix that worked for me was deselecting then reselecting “Utileze o idioma.” It looks like this changes the application language, which fixes the white screen issue at least until DevKinsta is closed/reopened. I’ll have our devs look into this again.

Please let me know if this temporary fix doesn’t work for you.

Hello Kevin, that’s great news! I’m glad I could be of help!

Indeed your temporary fix worked! I didn’t think of trying to change the language. But I was able to change the root folder by manually changing the "projectPath": entry in the \%AppData%\Roaming\DevKinsta\config.json file. I had to remove all my sites and create new ones, but it worked nonetheless…

But thanks anyway for reaching back! I hope you can find a fix soon.

Best regards,

Nicholas

Thanks for sharing that alternate solution, Nicholas!

And for everyone looking into this as well, the bug has been confirmed with our Devs and we’ll have a permanent fix implemented in the next release.