errors.RENEW_SSH_KEY DK0040

[batty (Hiromasa Kawabata)]

When my coworker import from Kinsta to create new site, she got a message like this.

I can’t find the error code DK0040 in here
What happened?

[michael]

@batty Are you able to retry? Does this error occur every time, or did it just happen the one time?

[rwky]

Same issue here, and I retried a few times.

[michael]

Welcome to DevKinsta @rwky ! This error can occur if it has trouble connecting to the internet. Would you happen to have any connection issues or blocks in place that would prevent it from occurring?

[rwky]

thx,

None that I know of, I do not have a proxy, just the local router that goes directly into the ISP

[michael]

@rwky Could you try re-installing DevKinsta to see if that helps? Perhaps there’s a missing permission?

[rwky]

Hi there, I’m on macOS 11.4, do I need to do something special besides moving the app to trash?

[michael]

That should do it, although perhaps first try re-installing it without having to uninstall it.

[batty (Hiromasa Kawabata)]

Hi,
After coworker restarted mac, she could create new site without errors.
But hostname seems wrong, it end with dot. so she couldn’t access via https.

[michael]

@batty What exactly happens when you click on Open Site? What’s the URL it goes to?

[michael]

We haven’t heard back from you on this topic in a while. However, if you do need further assistance you can simply start a new forum thread. Thank you again for using DevKinsta. Let us know if you need further assistance!