DevKinsta freezes at "Starting docker containers"

DevKinsta Application Support
1

Q: Date/Time this occurred (Provide your time zone also)
Fri 02 Jul 2021 03:05:54 PM CEST

Q: DevKinsta Version
apt: "dev-kinsta is already the newest version (1.1.7-1646)."

Q: OS Version
A: Ubuntu 20.04.2 LTS

Q: Docker Desktop Version
A: No Docker Desktop, but: Docker version 20.10.7, build f0df35

Q: Were any error codes or messages observed? If so, what were they?

A:
(from command line):

dev-kinsta
15:03:02.762 › {
  constructor: 'TypeError',
  stack: "TypeError: Cannot read property 'getPath' of undefined\n" +
    '    at Object.getConfig (/opt/DevKinsta/resources/app.asar/main.prod.js:2:1997320)\n' +
    '    at Module.<anonymous> (/opt/DevKinsta/resources/app.asar/main.prod.js:2:1998156)\n' +
    '    at __webpack_require__ (/opt/DevKinsta/resources/app.asar/main.prod.js:2:261)\n' +
    '    at /opt/DevKinsta/resources/app.asar/main.prod.js:2:1560\n' +
    '    at Object.<anonymous> (/opt/DevKinsta/resources/app.asar/main.prod.js:2:1607)\n' +
    '    at Module._compile (internal/modules/cjs/loader.js:967:30)\n' +
    '    at Object.Module._extensions..js (internal/modules/cjs/loader.js:1004:10)\n' +
    '    at Module.load (internal/modules/cjs/loader.js:815:32)\n' +
    '    at Module._load (internal/modules/cjs/loader.js:727:14)\n' +
    '    at Function.Module._load (electron/js2c/asar.js:769:28)'
}
15:03:02.766 › {
  constructor: 'Error',
  errno: -2,
  syscall: 'open',
  code: 'ENOENT',
  path: '/home/my-user/DevKinsta//kinsta/sites.ini',
  stack: "Error: ENOENT: no such file or directory, open '/home/my-user/DevKinsta//kinsta/sites.ini'\n" +
    '    at Object.openSync (fs.js:440:3)\n' +
    '    at Object.func [as openSync] (electron/js2c/asar.js:140:31)\n' +
    '    at Object.readFileSync (fs.js:342:35)\n' +
    '    at Object.fs.readFileSync (electron/js2c/asar.js:542:40)\n' +
    '    at Object.getSitesIni (/opt/DevKinsta/resources/app.asar/main.prod.js:2:1996794)\n' +
    '    at Module.<anonymous> (/opt/DevKinsta/resources/app.asar/main.prod.js:2:1998182)\n' +
    '    at __webpack_require__ (/opt/DevKinsta/resources/app.asar/main.prod.js:2:261)\n' +
    '    at /opt/DevKinsta/resources/app.asar/main.prod.js:2:1560\n' +
    '    at Object.<anonymous> (/opt/DevKinsta/resources/app.asar/main.prod.js:2:1607)\n' +
    '    at Module._compile (internal/modules/cjs/loader.js:967:30)'
}
[bugsnag] Loaded!

Q: Detailed Description of the Problem

A:
Short version: After installing dev-kinsta runs, but freezes at “Starting docker containers”, but will remain responsive to close. Have waited for half an our and nothing happens, network is actually ok. There are some error messages, when startig dev-kinsta from command line, see above (/opt/DevKinsta/resources/app.asar is not a directory …)

Longer version:

I had this issue before: Deletion of site crashes DevKinsta

Been on another project and came back and wanted to update: Dev-Kinsta got stuck at the same point. Uninstalled dev-kinsta with sudo apt remove --purge dev-kinsta, redownloaded it and installed it as a new user. Added the current user to the docker group, since docker start failed. And I am right where I started.

Thanks!

2

Hi @phylogram! Do the containers exist that DevKinsta should have created? Here are the containers that should be there:
image

3

Hi @michael, thank you for your fast reply!

The containers are not created. Maybe you can direct me to logs of DevKinsta? If there are any, I did not find them by myself.

4

So this issue has solved by itself … I do not know what happend. Sorry. Some updates later …

5

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